AB
Anthea B
1 reviews | Active since Mar 2009
30 Jun 2025, 09:45
Who's fooling who????????
I go onto the vodacom app and use my spins on VUP on most days.
I use some of the vouchers, others not.
I received a voucher for R15 off Nando's COupon with an expiry date of 28/6/2025 @ 23:59:59 I went to Nando's on 27/6/2025 and was told that the voucher had expired? Upon closer inspection, we say that there was another date lower down with a different expiry date of 21/06/2025?????????????????
Surely this is not right??????????????????? I would please like my voucher re-issued.
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
30 Jun 2025, 11:55Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply30 Jun 2025, 11:55
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
