Who is De*****ing Who?

We had ***** on our Vodacom account. New devices and new contracts we put through on my name! The *****sters stole my identity, went to the Vodacom Shop in Santon Square and completely ruined my life!

I was notified that an upgrade was being done on my account. I was advised by Vodacom to visit my nearest Vodacom Shop to create a ***** alert on my account - in order for the upgrade not to be done.

The ***** alert was successfully done in store on 8 December 2023 at 11:41. The very next day the ***** Alert was removed and the upgrade was done. In Vodacom Shop Santon Square.

We took the matter to Vodacom’s ***** department. We sent Police reports, forms and paperwork. We even got hold of the *****ulent contract - false signatures and all.

Two months later and still no word from Vodacom. I am paying six months for some *****sters Device and Contract account while being held ransom by Vodacom.

If I don’t pay they disconnect my service, If I bring it under their attention - after hours and hours with their call centers, they just do nothing.

They will not help me to clear this matter. I only need to pay.

What a shambles!