Who do Vodacom think they are????

<p>I recently reported on Hellopeter about Vodacom not responding to e-mails I sent regarding roaming SMS's, which I requested proof of.</p> <p>All I got to date was "proof", which did not even relate to my query.</p> <p>Now I am being threatened by having my service discontinued as a result of me not paying for the SMS's I am questioning!</p> <p>I cannot believe that there are Customer Care staff that does not or cannot read e-mails, as all they have to do is to read my mail which contains the invoice number, the dates and times of the so called SMS 's I questioned and respond. Simple!</p> <p>This has been ongoing since Feb. 2016, so come Vodacom do something about this!!!!!! </p> <p>And if their is someone at Vodacom which has a title of Manager or Senior Manager of Customer Care, please announce yourself to your staff, because according to them there is no such person which I can vent my frustration with. </p>