Who cares - not Vodacom!

Phone was ****** so requested a SIM swap on 24th July. It worked for 1 day then I received a message " SIM registration failed" when trying to utilize the phone. Contacted Vodacom Call Centre and logged a query. The SIM has still not been rectified and I am now told that it can take up to two weeks before it will be sorted!! In the meantime I do not get notifications from my Bank, no mails for my business on my phone, etc. etc. Who cares about social media? My banking transactions and business are at risk for the next two weeks!!