Who can't tell time??
<p>I want to increase the amount of business I am doing with Vodacom, depending on how they treat a cancellation request. Have twice asked for my query to be escalated to managers who are always in a meeting but whom the supervisors have committed will call me back "within two hours". My call of 02 Feb 2017 to which Magdalien was supposed to respond and of 06 Feb 2017 to which Andries Mo***eng or Edward Pauls were supposed to respond are still unanswered. So I ask myself should I be supporting a company who can't even tell the time?</p>
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Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
On behalf of Vodacom, kindly accept our sincere apology for the manner in which your enquiry was dealt with and for any inconvenience caused.
Please note that we have escalated the matter to our Retentions Department for further investigation and assistance.
Regards,
Vodacom Consumer Website Team
On behalf of Vodacom, kindly accept our sincere apology for the manner in which your enquiry was dealt with and for any inconvenience caused.
Please note that we have escalated the matter to our Retentions Department for further investigation and assistance.
Regards,
Vodacom Consumer Website Team
On behalf of Vodacom, kindly accept our sincere apology for the manner in which your enquiry was dealt with and for any inconvenience caused.
Please note that we have escalated the matter to our Retentions Department for further investigation and assistance.
Regards,
Vodacom Consumer Website Team
On behalf of Vodacom, kindly accept our sincere apology for the manner in which your enquiry was dealt with and for any inconvenience caused.
Please note that we have escalated the matter to our Retentions Department for further investigation and assistance.
Regards,
Vodacom Consumer Website Team