White Vodacom Manager calling Clients MISERABLE ****S

I was called a MISERABLE **** by an old WHITE Vodacom Manager after I was TOLD by the guys I bought a R40,000 phone at to run my business on that the screen on the Z-fold goes black because the sensors don't pick up and the screen needs to be replaced. The Lady working at Repairs told me they won't replace any screen unless cracked. I was insulted in front of his employees AND Clients in the shop. I send a complaint to Vodacom absolutely NOTHING. This is now time for legal action I complained about this problem months ago.