PS
Peter S
1 reviews | Active since Sept 2016
17 Mar 2018, 19:28
Which Network Operator is best
We have had no network in Viljoenskroon Free State for the whole day and then the operator says :Are you sure the network is down and then switch your phone off and put it on again, where in the world would the operator say the Technical team only work from Mondays to Fridays and the problem will be solved within seven working days. We will upgrade the problem??
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Vodacom's replyOfficial
18 Mar 2018, 08:39Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply18 Mar 2018, 08:39
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,