SM
Samuel M

1 reviews | Active since Nov 2020

05 Jan 2021, 11:52

WHICH ACCOUNT I MISSED TO PAY YOU.

l have a contract with vodacom which i pay R203 every month. on the 25th September and 25th 0ctober 2020 they debited R400 and R515. i wrote a review to hello Peter and they resolved the issue. so yesterday i found out via clear score that my scores goes down with 17 points because i missed to pay vodacom which i did. i paid my account on the 15th Dec 2020. i canceled my debit order October. from October i paid in the shop. so yesterday i called vodacom they said i paid R220 on the 15th.

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Replies (1)
Vodacom
Vodacom's reply05 Jan 2021, 13:11
Official
  Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team