ME
Mariette E

1 reviews | Active since Mar 2017

02 Feb 2018, 21:24

WHHHAAAAAATTTTT ??!!

My Vodacom internet signal has been in and out (A LOT MORE OUT THAN IN) for the last 2 days.... I get about 5 seconds internet every couple of hours...

We live on a farm wich means I now have to go into town and go sit somewhere just to be able to work on the internet (my accounting program is internet based)!

When I called the Vodacom call centre to report it, the lady I spoke to told me that they will only come out if they have 5 or more numbers to report. BUT also, these nr's can not be from the same household! WE LIVE ON A FARM... WE DONT HAVE NEXT DOOR NEIGHBOURS!!!

So wich means she can NOT report it... so I guess we are not going to have internet again????

Vodacom please fix this!!! Or I'm switching over to another network!

0
Replies (1)
Vodacom
Vodacom's reply03 Feb 2018, 07:37
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team