AG
Andrew G

1 reviews | Active since Apr 2015

26 Aug 2017, 22:08

Where's the signal gone AGAIN?

No data signal, weak data signal.... Java update has taken bearly 2 hours to complete... Websites take forever to open. Call centre telll me its my router, then I'm told to reboot my phone??? Failure for Vodacom once again.

0
Replies (2)
Vodacom
Vodacom's reply27 Aug 2017, 06:54
Official

Dear Customer,


Thank you for making us aware of your complaint.


Kindly be advised that a consultant will make contact with you in due course to assist with your query.


***Please note*** Beware of phishing ****s.


Vodacom will not contact you via Whatsapp to request your personal details


Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply02 Sept 2017, 09:54
Official

Dear Andrew,

Thank you for your patience.

I've responded to your latest email.

I do apologise for any inconvenience caused.

Regards,

UW