EB
Emmi B
1 reviews | Active since Feb 2015
18 Sept 2020, 10:26
Where's my vouchers???
I purchased Pick n Pay vouchers on the vodacom app using my vodabucks on Sunday 13.09.2020. A week later of being sent from pillar to post, and no one has the answers. I received an order confirmation NUMBER 43494 and sms but just to wi codes to redeem the vouchers also the points have been deducted. Soi mad because I was even told to contact a third party Digital planer who insists they don't issue the vouchers. Please help!!!!!!!!!!!!!!
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
18 Sept 2020, 11:05 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply18 Sept 2020, 11:05
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
EB
Emmi B's updateReviewer Update
18 Sept 2020, 19:44Your reply means absolutely nothing to me. I need my vouchers. Clearly you don’t get the gist of the complaint. Read and understand, Digital Planet delivers physical goods, I need my electronic vouchers.
EB
Emmi B's update18 Sept 2020, 19:44
Reviewer Update
Your reply means absolutely nothing to me. I need my vouchers. Clearly you don’t get the gist of the complaint. Read and understand, Digital Planet delivers physical goods, I need my electronic vouchers.