Where's my data

On the 8th October 2017 I bought the 3x2Gb data offer using my vodacom app, since then I have been loosing atleast 1Gb per day, it's the 13th October today and I'm left with 1Gb.

I'm using a Mobicell Berry, trust me this phone does not use much data, my background data is switched off, my automatic update also switched off, I loose data whole I'm as sleep, mostly between midnight and 3am.

On 12 October 2017 at 15:15 I call vodacom call centre to complain about this billing, the gentlemen I spoke to understood my story as he said he is using a similar phone as mine, he then escalated the matter ref: 1- ********** ********** and told me it will take 2 working days for me to get feedback, I told him that such is unacceptable as I need my data now and would have bout them 2 days later if the need was for 2 days later. Today 13 October 2017, once again I call vodacom as my data kept on dissapearing, I was very unfortunate to talk to Nonkululeko Mabaso at around 11:15am, I explained my story to her and she bluntly told me that there is nothing she can help me with as the escalation from the day before has not been assigned to anyone and I should wait 7 working days for my matter to be resolved, she can't do another escalation because she would be penelised...

Why the hell do we buy data, is it not for immediate use? What do I do in the meantime whole vodacom still has to assign my case to someone? Do I remain without data and hope my case us resolved soon, do I waste more money and buy data just so my life can continue?

I want my data back Vodacom or just reimburse me my money that I used to buy this data and I'll just move from you guys.