Where to from here ...

<p>Credit providers are not providing a service to consumers these days. We constantly deal with untrained call centre agents. One would assume they have a system whereby, notes are made on a consumers profile whenever contact or arrangements are made.</p> <p> </p> <p>I cannot believe the service I am currently receiving from Vodacom. Today, is the 4th time I called to try and resolve a query thats been going on since April 2017. Am I even surprised that he just hung up on me. What a joke !!! I mean really ... where to from here ? Go into the branch ? Then why have call centres ???</p>