1 reviews | Active since Nov 2016

06 Nov 2016, 00:55

Where s my data

<p>I bought I gig data just before 10 and it was at 5mb by half 11. I was o ly on whatsapp. Last night was the same thing. Even my airtime is finished. I bought R55 airtime in the afternoon, made 1 call just over 2 minutes and now I am at 0.00. I need my data and airtime back. I cant lose R350 rands i 2 days</p>

0
Replies (3)
Vodacom
Vodacom's reply06 Nov 2016, 07:50
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

's update06 Nov 2016, 08:32
Reviewer Update

My number is ***

's update08 Nov 2016, 20:29
Reviewer Update

I am still waiting for response on this. On Sunday was told to wait 48 hours and when I call now I am told to wait until Friday.

I cannot load airtime or data because it just disappears. This is inconvenencing my life a lot. I need a solution ASAP