Where's my Data
<p>I took out a data contract with Cellucity R199 per month for 5 gigs and a wifi router. 1st month data gone within 4 days. Took the router back and it was booked in as a OBF. A few days later received a new router but 5 gigs now missing. The store manager logged a claim with vodacom to credit my account but that never happened. September came new data accredited and that lasted for the month. In October again the data just lasted 2 days. Back to Cellucity logged a complaint with vodacom 13th October was told that vodacom will get in touch with me within 3 days it's 2nd November and once again back to the store. So thus far I've paid R600 for 5 gigs data. Well done vodacom you've once again failed your clients waisting my time off from work and I to achieve nothing.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
