1 reviews | Active since Oct 2016

11 Jul 2020, 11:09

Where is your customer service?

Where is your customer service? I bought a brand new Huawei P30 cash and the charging cable was faulty. I took the phone back to the store where I bought it from the manager and the sales assistant refused to exchange the cable. The phone and cable is 10 days old.

0
Replies (1)
Vodacom
Vodacom's reply11 Jul 2020, 11:29
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team