Where is the rest of my data????

Item: Vodacom
Rating: 1
Author: Stella M

I have a contract for 60gb anytime and 60gb night data. Yesterday i still had 17gb left which means today I should have had 77gb. Imagine my shock when I checked the app and saw i only have 46gb!!!! I want the correct amount loaded immediately or I will approach the consumer ombudsman as this is not the first time Vodacom stole my data!!!!

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Replies (1)

Vodacom's replyOfficial

01 May 2021, 15:56

Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team

Vodacom's reply01 May 2021, 15:56

Official