Where is the problem? Incompatance!??

After having to wait for more than a month for a back order on a IPhone 6, and now I just cannot get the new phone activated that I eventually received on the 10th of April. Every day I speak to *** after having to battle to get hold of them and the assurance that the activation will take place with the number I requested, being ported from Autopage. Every day nothing happens. Part of the deal was a also a complimentary car charger, and IPhone screen covers, but nothing arrived. Please don't make promises you don't keep and please arrange to have the new phone collected. I am now at the stage of being totally \GATVOL"with Vodacom. I will most definitely not renew any of my four other existing contracts with Vodacom when they become dew."""