CVdM
Caren Van der Merwe
1 reviews | Active since Jul 2020
07 Jan 2021, 11:50
Where is my vodacom data going
Please can vodacom contact me with regards to my data just about being depleted yet again this month and its not even the middle of the month. An entire year goes and we always carried the data over. Now its not even the 10th and its nearly finished. Come on please. This is not on.
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Vodacom's replyOfficial
07 Jan 2021, 14:05 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply07 Jan 2021, 14:05
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
CVdM
Caren Van der Merwe's updateReviewer Update
07 Jan 2021, 16:55This is not good enough Vodacom. We did all this last month when i queried the same problem. Now it is happening again. We doing nothing differentthan the last year and we carried over.what the hell is going on.i am demanding my data back please. Your answers help nothing.i am very unhappy with the service i am getting. Sort this out and give me my data. Its the same when my cell phone airtime was being stollen ftom vodacom. Sort this out and send my data back please. Enough is enough.
CVdM
Caren Van der Merwe's update07 Jan 2021, 16:55
Reviewer Update
This is not good enough Vodacom. We did all this last month when i queried the same problem. Now it is happening again. We doing nothing differentthan the last year and we carried over.what the hell is going on.i am demanding my data back please. Your answers help nothing.i am very unhappy with the service i am getting. Sort this out and give me my data. Its the same when my cell phone airtime was being stollen ftom vodacom. Sort this out and send my data back please. Enough is enough.