KN
Kgomotso N

1 reviews | Active since Oct 2011

02 Sept 2016, 15:00

Where is my R300 airtime

<p>I was given R300 bonus wartime. To. Use until 3 sept.on 30 Aug I had R144.. And I made no calls after this..but on the 1st sept this R144 is no longer on my account..I only made the 3 calls ,I will give u the cell now when u call, the calks lasted 2 main 4 sec,17 sec,38 sec,4 sec, and 6 main 30 sec.... This calls left me with R144 on the 30 Aug...what happened to this amount? I was supposed to use this bonus airtime till 2 sept but u took itaway on 30 Aug..unless u can show me that the above calls used R300, which is not possible..Thank u Tebogo I got the data back.</p>

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Replies (1)
Vodacom
Vodacom's reply02 Sept 2016, 15:20
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

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Regards,
Vodacom Consumer Website Team