MR
Margaret R

1 reviews | Active since Dec 2013

30 Mar 2015, 15:32

where is my phone

The begining of this month I handed my blackberry 9720 in for repairs, it was freezing!!! 4 weeks later I am still waiting and I stll have to pay? Why?<br> The workshop decided they were going to cancell my guarantee. I havent had bbm for this month but must still pay. Unacceptable. WHY MUST I WAIT SO LONG<br> They now think they can increase my billing by R10.00 pm which is NOT acceptable.

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Replies (1)
Vodacom
Vodacom's reply30 Mar 2015, 15:33
Official
Hello abercrombie,

We do thank you for the posting.

The matter will be referred to a consultant who will investigate and assist with resolution.

Kind regards
Vodacom Consumer Website Team