WHERE IS MY PAYMENT MADE 1/4/2015 ACC N***-5

My Payment for this acc was made on the 1/4/15 R2666.70 on the 16/4/[email protected], 9/5/[email protected], 11/5/[email protected] proof of payment sent to [Email Removed] a letter dated the 8/5/15 I get a letter from Collection Manager, and receive it long after the 13/5/15 WARNING OUTSTANDING ACCOUNT Account N***-5 Capital Outstanding R2666.70 Balance of Subscriptions R19880,10 hardware Balance R9683,07 Total Amount Due R2666,70 payment is outstanding and to be paid within 7 Days On the 13/5/[email protected] I get an email from Mr Reggy Parogo Collections Escalations [Email Removed] requesting me to send proof of payment to [Email Removed] On the 26/5/2015 @ 11.10 this was done, plus faxed to *** together with the letter from Mr Reggy Parogo and proof of payment.AS AT THE 8TH JUNE THIS HAS STILL NOT BEEN SORTED OUT. ON THE 8TH JUNE I GET A VOICE MESSAGE REQUESTING ME TO PAY THE OUTSTANDING AMOUNT BEFORE THE 9TH JUNE TO AVOID DISCONNECTION.VODACOM I HAVE PAID THIS AMOUNT R 2666.70 AGAIN TO AVOID DISCONNECTION.THIS IS DISGRACEFULL CAN SOMEONE AT VODACOM NOT HAVE THE DECENCY TO PHONE A CLIENT AND HELP SORT THIS OUT AFTER ALL WE ARE PAYING YOUR SALARIES ARE WE NOT.