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Nee N
1 reviews | Active since Jul 2020
05 Nov 2018, 15:41
Where is my new contract
I app**** for a new contract on the 30th Oktober, up until today i only received a call from the department confirming my details and order for dispatch. I do not know where my phone is, has it been sended or when i will get it. My current phone is giving a lot of problems and i run a small business from my phone, i cannot be without one and i am really getting a bit upset with this, when i phone i am told they are waiting dispatch from the warehouse, well if that is taking so long, can sent m own courier.
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
05 Nov 2018, 15:55Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply05 Nov 2018, 15:55
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's replyOfficial
05 Nov 2018, 17:46Good Day,
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Kindly note that your query is currently being addressed by the relevant department.
Regards
Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Kindly note that your query is currently being addressed by the relevant department.
Regards
Consumer Website Team
Vodacom's reply05 Nov 2018, 17:46
Official
Good Day,
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Kindly note that your query is currently being addressed by the relevant department.
Regards
Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Kindly note that your query is currently being addressed by the relevant department.
Regards
Consumer Website Team
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Nee N's updateReviewer Update
06 Nov 2018, 14:25Still awaiting feedback
NN
Nee N's update06 Nov 2018, 14:25
Reviewer Update
Still awaiting feedback