1 reviews | Active since Jun 2011
Where is my money????
Vodaco, on 27/08/2018 I'd received a gift from a fried. Is was a 1 Gig, valued at R149-00, Databundle. I'd falsely accused Capitec bank for not paying it over, but after an emergency investication, they have assured me that is was payed over to you.
This morning my wife has topped up my monthly payment from you, with R85, for me to be able to charge more data at lower prices. VODACOM, none of these TWO ammounts are reflecting on my account.
VODACOM, before you claim innocense, as usual, you better call me for me to be able to send you the proof.
VODACOM, it is a dissgrace that, because of you, I'm not able to send my CV's for possible jobs and I'm extremely annoyed.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
As per discussion, query has now been Resolved
Regards
Consumer Website Team(SA)
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
As per discussion, query has now been Resolved
Regards
Consumer Website Team(SA)