1 reviews | Active since Jul 2015
Where is my fully functional phone 8 weeks later?
So not only does Vodacom kill my phone (as in it doesnt charge nor switch on nor reboot) when I had sent it in for a screen repair. Now they also send you messages to come fetch a phone which is not fully repaired!<br> This is the third Hello Peter complaint I've made in the space of a month. <br> I have been to Vodacom Alberton 4 times unnecessarily because they botch up a repair and then exchange their botch up with a faulty phone. <br> I get a message to come back fetch my phone. Once again I'm given a faulty phone where the sim card flap does not close properly and told to wait while yet another technical looks at it!<br> This is officially the 8th week that my phone has been with Vodacom. (Due to THEM booking my phone in 26hours and 30 minutes after I drop it off, deciding to send my phone between Alberton and Midrand on Fridays Three times...(come on, once is accepted...but not three times) so it can sit for a weekend not being attend to).<br> I am more than enough with THEM! <br> I write this while in the shop.<br> Now they want to send it back to Midrand (for what my likely be another two weeks).<br> Not impressed at all! <br> Where must I cough up the petrol for all these unnecessary trips?
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Thank you for making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
SA,Consumer Website Team
