1 reviews | Active since May 2015
Where is my data going??
I have seen a lot of people complaining about data going missing or data being used too quickly but I never really noticed it happening to me, but today that changed.
I've just recharged my phone with 1 gb of data on the 21st of August 2017 earlier in the day and suddenly around 12:30 on the 22nd I receive an sms stating that I have less than 133mb of data left on my account. I checked my data usage on my phone and it said I used a mere 162 mb during the day.
I have been a loyal customer to Vodacom for almost my entire life and I have been on a contract with them for nearly three years now and this is how they want to rob me. Fantastic Vodacom! Well done! Are you building a Nkandla aswell??
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Gerhard,
Thank you for your patience.
I've responded to you via SMS with feedback.
Regards,
UW
Best regards,
Dear Gerhard,
Thank you for your patience.
I've responded to you via SMS with feedback.
Regards,
UW
Best regards,
