Where is my data and Airtime???

Item: Vodacom
Rating: 2
Author: Karabo N

I loaded R55 airtime at 5:30 this morning and immediately loaded 250mb's of data for the day then went back to sleep... Woke at around 6/7 and responded to some whatsapp messages then put my phone on airplane mode for it to charge, I then removed my phone at about 8:45 and removed it from airplane mode and my airtime and data were gone... So please return my R55 airtime... Thank you

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Replies (1)

Vodacom's replyOfficial

27 Dec 2015, 10:56

Hello Kabz23,

Thank you making us aware of your complaint

Please note that a consultant will make contact with you in due course to assist with your query.

Regards
Consumer Website Team

Vodacom's reply27 Dec 2015, 10:56

Official

Hello Kabz23,

Thank you making us aware of your complaint

Please note that a consultant will make contact with you in due course to assist with your query.

Regards
Consumer Website Team