WHERE IS MY DATA????
<p>On 27 June 2017, I purchased R89 airtime and I then converted that into 1Gig data. I received the sms notification saying my 1Gig data had been purchased and when I dialled *111*502# to make sure my 1Gig data was there, it kept sowing the airtime still there of R89 but it didn't show the 1Gig data. I thought maybe it was just a technical issue that it wasn't showing the 1Gig data and I continued my day. I downloaded 6 songs which takes up 42mgs in total, browsed Facebook a little bit and before I knew it, I had run out of "data/airtime". It's absolutely impossible that a Gig of data could be used up in a matter of an hour just browsing Facebook and downloading 6 songs of 42mgs in total. I am quite upset about this and feel like Vodacom has ****** my money and I want my 1Gig of data !!!</p>
Dear Customer,
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Kindly be advised that a consultant will make contact with you in due course to assist with your query.
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Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
