1 reviews | Active since Mar 2017
Where is my data??
<p>I upgraded in January and got a 10gig data bundle with my upgrade.</p> <p> </p> <p>This only appeared on my balances in February with an expire date of 1 April 2017. at the end of feb the data just disappeared. I would like to know what happened and when I will get the data back. I do have screen shots stating the expiry date.</p> <p> </p> <p>I have tried to use the online chat service but they have been unavailable since end Feb. I cannot make calls during the day thus i rely on this service. i have also complete a call back email on 1 March got the notification i will be called within 24 hours and still waiting.</p> <p> </p> <p>VERY disappointed in vodacom yet again.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
As per telephonic discussion,feedback provided.
Regards
FM
Best regards,
As per telephonic discussion,feedback provided.
Regards
FM
Best regards,
