PV
Paul V

1 reviews | Active since Nov 2015

10 Nov 2015, 18:53

Where is my data?

I upgraded a cell number to a 2GB per month top-up contract.<br> I have been trying since 1 November to find out where my data is.<br> I have tried call centre, emailing, on-line chat - no data.<br> Today I get an sms to say my data is finished. Really, that is why I have been asking where my data is!!??<br> And to add insult to injury - this is the second month I am paying for it.

0
Replies (1)
Vodacom
Vodacom's reply10 Nov 2015, 20:21
Official
Hello Overberg02,

Thank you making us aware of your complaint

Please note that a consultant will make contact with you in due course to assist with your billing query.

Regards

Consumer Website Team

Best regards,