1 reviews | Active since Oct 2017
Where is my data?
At 18h55 I uploaded 1gb data bundle from my FNB app. I've been on wireless since 1840. At 19h50 I received a message stating that I'm ok of data. This is impossible. Vodacom or someone is de*****ing my account. When phoning vodacom I get kicked off the moment I get through to an agent. The lack of customer communication is apparent. Also I need data for business tomorrow and don't have time to keep calling a call centre that kicks me off.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
