AD
Amanda D

1 reviews | Active since Nov 2013

23 Mar 2016, 09:14

WHERE IS MY AIRTIME???

SERIOUSLY VODACOM!!!!!<br> This is the 3rd month that ALL of my airtime has just disappeared! I called customer care last month and today - both times i'm told i had subscribed to some random anti-virus. I dont recall doing so, but hey - i can;t argue with them. <br> BUT -the last time, the guy i spoke to said he's unsubscribed me from the antivirus that takes R7 a day from my airtime. <br> This month, the same thing has happened. WHY WHY WHY?!?!?! I've received all the unsubscribe notifications but my airtime is STILL VANISHING. <br> Please VODACOM, i'm really upset and i need answers. I need written proof that my airtime isn't going to disappear anymore. R200 to just vanish into thin air is a lot of money. Someone is *****ing from me!!!!!!<br> <br> PS. I've sent \STOP ALL WC\" to 30333 but yet again, I wonder if my airtime wont still be ****** next month...."

0
Replies (1)
Vodacom
Vodacom's reply23 Mar 2016, 09:19
Official
Hello radlegend,

We would like to apologise for any inconvenience caused.

We will be in contact with you in order to address this matter.

Kind regards
Consumer Website Team