SP
Sarah P

1 reviews | Active since Aug 2017

05 Apr 2018, 22:37

WHERE HAS MY DATA GONE

I AM TOTALLY DISGUSTED IN VODACOM WHO ARE *****ING MY DATA IN HUGE AMOUNTS. I KNOW WHEN TO PUT MY DATA ON OR OFF ETC WITH REGARDS TO UPDATES ETC BUT THIS IS PATHETIC.

I AM ASKING THAT YOU REFUND ME A DECENT AMOUNT OF DATA FOR ALL THE TIMES I HAVE NOT COMPLAINED UNTILL IT GOT OUT OF HAND. NOT JUST 250mb AS THEY LIKE TO GIVE JUST KEEP SHUT PEOPLE UP.

0
Replies (1)
Vodacom
Vodacom's reply06 Apr 2018, 06:09
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team