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jenelle M
1 reviews | Active since Jun 2016
08 Nov 2019, 13:35
Where does the Vodacom data disappear to?
My daughter purchased R165 data at 11h39 on 08/11 . At 12h21 she received 3 messages to say she was using out of bundle data. R0.74, R1.48 and R5.15 What is going on? This is not the first, second or third time that we have queried this. This seems to be an ongoing issue!
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Vodacom's replyOfficial
08 Nov 2019, 14:05Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply08 Nov 2019, 14:05
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team