1 reviews | Active since May 2010
Where did my data go?
Two or three days ago, I loaded 1 Gig of data (prepaid recharge) onto my internet modem.
I have just received a message on my screen that I have run out of data. How is it possible that 1 Gig of data (bought two/three days ago) is depleted?!
I have been browsing the internet at times, but I did not watch any videos, nor did I download any big files.
What is going on?!
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Carin
Thank you for your patience.
I've responded to you via SMS with feedback.
Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
Lucian
Dear Carin
Thank you for your patience.
I've responded to you via SMS with feedback.
Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
Lucian