Where did my data go??????
<p>On 20156/08/19 I checked and I had 19.65 Gb expiring on 15/09/2020. Now I have 0 Mb. I have Wifi at home and at work and is a very light data user when I am not on wifi - my point being that I am dead sure I did not use up this enormous amount of data.</p> <p>Additionally why was no communication given that I am out of data (which I was not, but still)??? Your out of bundle data tariffs are of such nature that I never use data unless I have a bundle.</p>
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Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Problem solved
Problem solved
