WK
Warren K

1 reviews | Active since Dec 2019

13 Jan 2020, 12:32

Where are our Right's? When is enough, enough?

It almost the end of my contract and it still has not been sorted out. I have spoken to so many people and it is still wrong.I wish I could sue you Vodacom. I wish there was a service provider board that we could complain to. A board that would handle our complaints swiftly and then deal with the Vodacoms and mtn and cell c companies. Vodacom you owe me money. You Are over charging me for what I get. You Are robbing me and i am suck and tired of running out of minutes every month because you haven't sorted out my contract Lance you didn't do what you said you were going to do. You **** and you are ***********. Faseeg Larmie, I would like you superior to contact me please. This has gone on since June 2018 it's now January 2020. You must credit my bank account again. And all airtime bought or airtime advance that I have taken due to Vodacom not doing there job must be credited as well.

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Replies (1)
Vodacom
Vodacom's reply13 Jan 2020, 15:55
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards, Vodacom Consumer Website Team