BS
BM S
1 reviews | Active since Jul 2019
28 Mar 2024, 13:01
WHERE ARE MY MONTHLY PAYMENTS GOING?
My name is K****tso Sebola, my number is *** and i have a contract with Vodacom and since the beginning of this year my services has been blocked but because one is very busy I didn't follow it up; i just kept on paying my instalment religiously until last week I went to pay as usual and i was told that i am owing R1130.19 and i was surprised because that was the same amount i paid on the 15th of February 2024 that's when something click to my mind that it means all that i have been paying was going down to Vodacom drain that's the reason my account was suspended and was on the way to the Vodacom attorneys, SO MY QUESTION TO VODACOM IS WHERE DID MY MONEY WENT?.
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Replies (1)Vodacom's replyOfficial
28 Mar 2024, 14:13Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply28 Mar 2024, 14:13
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
