1 reviews | Active since Nov 2013
Where are is my data disappearing to?!
<p>I'm on the best contract and have never had any issues with my data running out and diring the last few months my data doesn't even last to mid-month. My user behaviour hasn't changed at all. I want to see a record of my usage. I've approached Vodacom shops and no one can help me. This isn't good enough. I need answers now. </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Gabriella
Please be advised that feedback has been sent to you via email.
Regards,
RJ
Dear Gabriella
Please be advised that feedback has been sent to you via email.
Regards,
RJ
I have not yet received an email. Please do so ASAP. Please make sure you use the correct email address. My phone bill is ridiculously high for no apparent reason.
I have not yet received an email. Please do so ASAP. Please make sure you use the correct email address. My phone bill is ridiculously high for no apparent reason.
I am still waiting for a response. This is absolutely ridiculous. When customers owe you money, I'm sure you get every staff member involved to rectify but when customers need your assistance you disappear.
I am still waiting for a response. This is absolutely ridiculous. When customers owe you money, I'm sure you get every staff member involved to rectify but when customers need your assistance you disappear.