When you are no longer a customer, Vodacom does not update on credit bureau which gives you a bad credit score.

Yet again, ****ty customer services.

I called in over a week ago requesting a letter stating that my account is paid up/closed so that I could submit it to the credit bureau by myself!! Yes my account was paid and closed in December however there is a "balance" on my credit score.

I understand that I am no longer your customer, I will never be your customer again however the correct information still needs to be supp**** to the credit bureau!!

Look forward to hearing from you again. Rae Henley