When will you repair the Data reporting system?

<p>The People at the Recovery department advised me to go to a local Vodacom store to find out how to obtain my data balances on my cell phone app. they bwere very helpful and assisyted me in updating my Vodacom app. Great!! Not really.</p> <p>My numbers are now linked on the app, (they weren't before the update) but still no useable balances display for the data or for the night owl.</p> <p>I have had this dilemna for 4 months now.</p> <p>How is this possible? Vodacom has no shortage of money, evident by all your sporting sponserships, which I applaud.</p> <p>But why is the IT such a mess? Many priority services are blocked. Even the staff at the local outlet can't check the balances on their apps!</p> <p>This is really unaceptable. No wonder there are reports of thousands of punters moving their contracts to the competition.</p> <p>Telkom suffered incredible revenue loss due to the *** headedness. History repeats itself even when it is only a few years old.</p> <p>Vodacom wake up and service your clients as after 9 years as a subscriber I too will be migrating as soon as my current contract expires.</p> <p> </p>