HA
Hamid A
1 reviews | Active since May 2018
21 May 2018, 11:57
WHEN WILL I GET MY ITEMS!!!!!
Really sick and tired of the excuses thats coming out of the Vodacom contact centre as well as the stores. I upgraded my contract early in April 2018. I was not informed that stock is a MAJOR MAJOR ****ING issue!!! I was told my stuff would arrive in a week. Its almost TWO ****ING MONTHS and all i get is the same bull**** excuse. Backorders...I feel like canceling all my contracts with Vodacom because this is **** poor service! Why do you advertise a combo deal if you dont have ****ing stock in the country!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Helpful (0)
Replies (4)0
Replies (4)
Vodacom's replyOfficial
21 May 2018, 12:53Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply21 May 2018, 12:53
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
HA
Hamid A's updateReviewer Update
21 May 2018, 16:44Received a call from consultant. Quite a nice lad however the issue surrounding shortage of stock still persists.
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Hamid A's update21 May 2018, 16:44
Reviewer Update
Received a call from consultant. Quite a nice lad however the issue surrounding shortage of stock still persists.
HA
Hamid A's updateReviewer Update
01 Jun 2018, 09:50Still nothing!!!!!!!!!!!!!!!!!
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Hamid A's update01 Jun 2018, 09:50
Reviewer Update
Still nothing!!!!!!!!!!!!!!!!!
HA
Hamid A's updateReviewer Update
04 Jun 2018, 11:08When do i get my ****? or should i cancel the ****ing thing????????????????????
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Hamid A's update04 Jun 2018, 11:08
Reviewer Update
When do i get my ****? or should i cancel the ****ing thing????????????????????