DV
Dany V

1 reviews | Active since Oct 2019

21 Oct 2019, 15:48

When Vodacoms lets you down

Money taken from our account two weeks back. Still no data card. I am at the shop for the 9th time in two weeks.

0
Replies (3)
Vodacom
Vodacom's reply22 Oct 2019, 08:08
Official
Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 

Best regards,

Vodacom
Vodacom's reply25 Oct 2019, 09:02
Official
Dear Dany,


Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.As per discussion, your query has been resolved.

Regards

Vodacom Consumer Website Team 

Best regards,

DV
Dany V's update29 Oct 2019, 15:38
Reviewer Update
I would like to thank Vodacom for attending to my problem in a very great way. You are truly the best network