WHEN VODACOM WHEN?????

This will be the Third Post.

Vodacom openly says someone will contact me. But Dont.

Yet Again. SR190 ********** 42

Vumatel installed our OMT.

Vodacom Support needs to Reconfigure Router to run of Fiber and not LTE.

I am now waiting way over the 48hours they say it will take to do.

I was told a Kim in back office will do it on Monday morning latest.

But still at end of Monday nothing at all has been done.

Front Support office says they can see my Router is still set to LTE and not Fiber.

Why must I pay for a service since 14 March and the Back office does not do their work nor contact me.

The front office even supervisors are sending email on email to them. Yet no response.

Can someone at Vodacom assist. Actually assist and not just post and say someone will which is actually lying.