When Vodacom says FREE it actually means you have to pay R1800 - your service is Pathetic!!!

Thank you Vodacom. You have just lost a loyal 20 year long client. Thank you for pathetic service, useless and *********** staff and advertising false promotions on your website. This morning I called your client service centre to enquire about delivery of my phone. While waiting for a consultant, my billing information was given and I was told that over R3000 will be debited off my account the 2nd of May. I enquired about this. I was told that with the package that I am taking, the extra phone is costing me about R1800 if I remember correctly. I just been on your website. Please refer to the LG V30+ with FREE LG Stylus 3 package for R599 monthly. Please note the FREE portion. Free in the English dictionary means its something I get that I don't have to pay for. Why am I being billed R1800 for a FREE item? This is ludicrous. This is how you rob your clients blind. Please explain to me how you go from FREE to R1800? Really, I am a accountant and I battle to do this math. From this moment I am done with you. DONE. When my other contract comes to an end I will close it too. Don't bother to contact me. Your client service suc****