IS
Itumeleng S

1 reviews | Active since Feb 2015

26 Sept 2021, 12:36

When to bed with airtime and woke up with it gone.

Hello Peter.

I saw you sent me an email saying vodacom resolved my issue and wanted me to rate it, I didnt get any feedback. At all. So am very perplexed as to why am being asked to rate the service when I didnt get any help.

0
Replies (1)
Vodacom
Vodacom's reply26 Sept 2021, 19:53
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team