EV
Elma V

1 reviews | Active since Feb 2017

15 Feb 2017, 15:26

When is lunch over?

<p>I've been phoning for three days between RAM couriers and Vodacom to change a delivery address. PLEASE PLEASE could someone phone me back and assist me! When I speak to RAM they tell me that they have heard nothing from Vodacom, when I speak to Vodacom I am told I will be phoned back as soon as Kendal is back from lunch (Kendal has been on lunch for three and a half hours now!). </p>

0
Replies (2)
Vodacom
Vodacom's reply15 Feb 2017, 15:52
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply20 Feb 2017, 09:19
Official

Dear Elma,

As discussed you received your device.

Regards,

Cassandra

Best regards,