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Frans W
1 reviews | Active since Nov 2020
28 Nov 2020, 11:46
When i Google streaming media it comes up as vodacom is taking our data.
I can't really rate there service as there are none. I bought a data bundle and found out the other day that my data dissappear to "Streaming media or VIOP" also peer to peer-to-peer file sharing. I am not on Twitter but there is data for Twitter. My FB account has been deleted from my tab but stll there is data going off and a lot
I went to the shop and was ask what that is for. I was told to call customer support. They could not told me as well. How to stop this as vodacom doesn't care and can't assist.
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Replies (2)
Vodacom's replyOfficial
28 Nov 2020, 16:06 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply28 Nov 2020, 16:06
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Frans W's updateReviewer Update
30 Nov 2020, 18:49That is correct, but if you read my comment on hallopeter.com you will see that i mentioned that went to the store and they told me to contact customer support.
The lady at support couldn't answer my question why do you think I went to this effect to complain.
Why do i ask for someone that can tell me where my data is going to
Its not only me complaining
This will not stop until I get a answer
Can someone please call me and explain in detail where the Data is going to
I am awaiting your response
***
The lady at support couldn't answer my question why do you think I went to this effect to complain.
Why do i ask for someone that can tell me where my data is going to
Its not only me complaining
This will not stop until I get a answer
Can someone please call me and explain in detail where the Data is going to
I am awaiting your response
***
FW
Frans W's update30 Nov 2020, 18:49
Reviewer Update
That is correct, but if you read my comment on hallopeter.com you will see that i mentioned that went to the store and they told me to contact customer support.
The lady at support couldn't answer my question why do you think I went to this effect to complain.
Why do i ask for someone that can tell me where my data is going to
Its not only me complaining
This will not stop until I get a answer
Can someone please call me and explain in detail where the Data is going to
I am awaiting your response
***
The lady at support couldn't answer my question why do you think I went to this effect to complain.
Why do i ask for someone that can tell me where my data is going to
Its not only me complaining
This will not stop until I get a answer
Can someone please call me and explain in detail where the Data is going to
I am awaiting your response
***