gM
grant M

1 reviews | Active since Sept 2015

27 Sept 2017, 07:03

when I check my data its done after I just bought it the day before

I would just like to complain aboit vodacom taking my data for a second time in less than a week. On monday I bought 500mb and yesterday it was donee again how. is that possible if I was on wifi whole day but the evening when I got home it was finished. This is unacceptable and its not the first time. if this is the case then ill rather change networks.

0
Replies (2)
Vodacom
Vodacom's reply27 Sept 2017, 07:09
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply27 Sept 2017, 13:05
Official

Good Day Grant,

Thank you for taking the time to voice your enquiry.

Kindly note that this matter was addressed. Feedback was sent to the number in question via sms.

Regards

RO