dD
dylankris D

1 reviews | Active since Aug 2016

31 Mar 2017, 13:09

When certain numbers call my cell number they get told,"the number you have dialed does not exist".

<p>Certain friends, family and customers have repeatedly told me that everytimke they try call me they get a message that my number does not exist.</p> <p> </p> <p>This has been going on for more than 2 years.</p> <p> </p> <p>its also my business number.</p> <p> </p> <p>You call centre agents do nothing and don't understand the problem.</p> <p> </p> <p>My number is ********** 314 , yes its been ported a few times, i have changed phones a few times (so its not the phone). its not barred numbers in my phone. its some network issue.</p> <p> </p> <p>here is an example of a friends number ********** 239 that can not call my number ********** 315 and gets a message that my number does not exist, yet i can call him any time.</p> <p> </p> <p>i have google this issue and there are many people with the same issue.</p>

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Replies (1)
Vodacom
Vodacom's reply31 Mar 2017, 14:19
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team